Company spotlight : City Facilities Management

city 2Occupational    Spotlight:   Bilingual Spanish Help Desk CSR (Call Center) Pay Rate: $15.00 to $16.00 per hour depending on experience.

 

Help Desk CSR Job requirements:

  • High School Diploma or Equivalent
  • 12 months call center experience
  • Bilingual language skills in English and Spanish

Help Desk CSR (Call Center) Job Descriptions: The Bilingual Spanish Help Desk CSR is responsible for answering inbound calls and initiating outbound calls in a timely and efficient manner, and acts as liaison between field associates and store managers to ensure all maintenance jobs are completed.

RESPONSIBILITIES

  • Excellent written and verbal communications skills
  • Strong attention to detail
  • Outstanding analytical skills
  • Ability to manage high call volume
  • Capacity to work independently on a team
  • Solid problem-solving skills and attention to detail
  • Ability to liaison with field associates and vendors in order to prioritize calls

 

Special Notes:

City Facilities Management (FL) LLC is also recruiting the following positions:

  • Health & Safety Compliance Specialist
  • Multi-skilled Tech
  • Retrofit RHVAC Technician
  • RHVA Technician (s-2-4)
  • RHVA Technician (s-2-3)

 

Details of these jobs can be viewed at www.employflorida.com :

  •  EF Job Order # 10598619 – Help Desk CSR (Call Center);
  • EF Job Order # 10599245 — Bilingual Spanish Help Desk CSR (Call Center)
  • EF Job Order # 10599136 — Health & Safety Compliance Specialist
  • EF Job Order # 10598464 — Multi-skilled Tech
  • EF Job Order # 10598571 — Retrofit RHVAC Technician
  • EF Job Order # 10598669 — RHVA Tech (s-2-4)
  • EF Job Order # 10598999 — RHVA (s-2-3)

 

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